Jaipur - 302018    +91-8690444008

Term & Condition


Booking & Confirmation:


  • Customers can book rides via our website, mobile app, or customer service hotline.
  • Upon booking, a confirmation message, including the booking reference number, pick-up details, and estimated fare, will be sent.
  • It is the customer's responsibility to verify the details. Please confirm your booking at least 24 hours prior to your scheduled ride to avoid automatic cancellation.

Payment:

  • Fares are calculated based on distance, time, and applicable surcharges.
  • Payments can be made via cash, credit/debit cards, or digital payment methods.
  • Payment must be completed at the end of the journey. Non-payment may result in legal action and additional charges.

Cancellation & Refund Policy:

  • Cancellations made more than 24 hours before the scheduled pick-up time are free of charge.
  • Cancellations made within 24 hours will incur a fee of 50% of the estimated fare.
  • In case of a no-show, the full fare will be charged.
  • Refunds, if applicable, will be processed within 7-10 business days.

Liability & Responsibility:

  • Aanvi Cab strives to provide timely and safe transportation but is not responsible for delays caused by factors beyond our control, such as traffic, weather, or road conditions.
  • We are not liable for any losses or damages resulting from missed flights, appointments, or events.
  • Passengers are responsible for their personal belongings; Aanvi Cab is not liable for lost or stolen items.

Passenger Conduct:

  • Passengers must adhere to respectful and lawful behavior during the ride.
  • Smoking, consumption of alcohol, or illegal substances is prohibited in the vehicle.
  • Passengers are liable for any damage caused to the vehicle.

Privacy & Data Protection:

  • We prioritize the privacy of our customers and ensure that personal information is handled according to our privacy policy.
  • Personal data will not be shared with third parties without explicit consent.

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